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These Terms & Conditions set out how your account with firejl works — what we expect from you, what you can expect from us, and how transactions through GCash and GrabPay fit into that agreement. Access to the platform depends on local law and is available only where permitted in your region.
By opening and using a firejl account, you confirm that you have read and agree to these Terms & Conditions in full. The agreement takes effect at the moment your account registration is completed and continues for as long as you hold an active account with us. We may update these terms from time to time. When we do, the revised version is published on this page with a new effective date, and continued use of the account after that date counts as acceptance. If you disagree with a change, you can close your account before the effective date. These terms govern how your account is created, accessed and managed — including how you deposit and withdraw through GCash and GrabPay, how your transaction records are stored, and how any disputes are handled. Availability of the platform and all services described here depends on local law and is limited to eligible regions where firejl is permitted to operate. Nothing in these terms creates rights or obligations beyond what local law allows. If any provision is found unenforceable under applicable law, the remaining terms continue in full effect. Questions about a specific clause can be sent to our support team at any time.
GCash deposits and withdrawals follow the transaction rules set out in Section 4 of this agreement and are subject to the limits shown in your account wallet at the time of the transaction.
GrabPay is accepted for account funding where available in your region. The same transaction rules and wallet-limit disclosures that apply to GCash apply equally to GrabPay transactions.
Your account wallet balance, deposit history and withdrawal records are visible after login under the Wallet section. These records are part of your agreement and can be referenced when raising a dispute or support request.
These Terms & Conditions cover the specific areas listed below. Understanding the boundary of each helps you know which part of this document applies when you have a question or a concern.
Creating, logging in to and closing your firejl account is covered in full by these terms. This includes your login credentials, account verification steps and the conditions under which access may be suspended or terminated by either party.
All deposits and withdrawals made through your account wallet — including those processed via GCash and GrabPay — fall within this policy. Transaction limits, processing conditions and dispute steps are set out in the wallet section of your account after login.
The game catalogue, promotional materials and any text or images published on firejl are covered under these terms with respect to intellectual property and permitted use. You may browse and use site content for personal, non-commercial purposes only.
Game studios such as Joker, JDB, Pragmatic Play and others supply game content to the lobby but are independent parties. Their own terms govern the game software itself. firejl is not responsible for the content, availability or terms of any third-party service.
These Terms & Conditions are not one-sided. You have practical actions available to you at any point during your account relationship with us. Your transaction history — every GCash deposit, GrabPay withdrawal and wallet movement — is stored in your account and accessible after login under the Wallet tab. If any detail on your account profile is incorrect, you can update it directly in the Account Settings page; for changes that require identity verification, the instructions are shown inside that page. If you believe a transaction record is wrong, you can raise a dispute through the support channel listed in this page's Support section, and we will respond with the relevant record. Where you want to understand how a specific clause applies to your situation, written questions sent to our support team receive a written response. You are not required to accept changes to these terms; if a revision does not work for you, closing your account before the stated effective date ends the agreement on your terms.
Your full transaction history and account activity log are available after login. Open the Wallet tab to see deposits, withdrawals and current balance. No request to support is needed to access these records.
Account name, contact details and preferences can be updated in Account Settings. Fields that require identity verification display the required steps inline — follow the instructions shown on that page.
If a transaction record appears incorrect, contact support with your account ID and the transaction reference. We will compare the record against our logs and provide a written response.
The current version of these Terms & Conditions is always available at firejl/terms-conditions/. You can save or print the page at any time for your own reference.
If a section of this policy is unclear, or if you need to raise something specific about your account, transaction or rights under this agreement, use any of the contact paths below. We respond to policy questions in writing so that both sides have a clear record.
Open the chat widget on any firejl page to reach the support team directly. For policy questions, describe the specific clause or account situation you want clarified.
Send written questions about these Terms & Conditions to the support email address shown on the Contact page. Email is the recommended path for dispute records and formal policy queries.
The Help Centre inside your account dashboard covers common terms questions, wallet rules and account-access steps. Check there first — many policy questions are answered with the specific clause reference.
Our approach to these Terms & Conditions is straightforward: we publish what applies, keep it current and make it accessible. The sections below explain the four main areas of how we handle this policy in practice.
Account data — including your registration details, transaction history and wallet records — is retained for the period required by applicable law and the terms of this agreement. The retention schedule and deletion request process are described in our Privacy Policy, linked in the site footer.
We use cookies to keep your session active while you browse the lobby and to remember your account preferences. Cookie settings can be adjusted from the banner shown on your first visit or from the Privacy section of your account settings.
Access to your account is protected by the credentials you set at registration. You are responsible for keeping your login details confidential. If you suspect unauthorized access, change your password immediately in Account Settings and contact support to flag the incident.
To request a correction to account data, to ask a question about how a clause applies to you, or to submit a formal dispute, contact our support team through live chat or email. We respond in writing and keep a record of the exchange.
These are questions we hear most often about how the Terms & Conditions work on firejl. Each answer points to the specific part of the agreement or account area that covers it.
Yes. Completing account registration confirms your agreement to these terms. You can read the full text here at firejl/terms-conditions/ before you register. If you do not agree, do not complete the registration process.
When we update these terms, the revised version is published on this page with a new effective date. We recommend checking this page periodically. Continued use of your account after the effective date constitutes acceptance of the revised terms.
Yes. All wallet transactions — including deposits and withdrawals through GCash and GrabPay — are covered by these terms. Specific transaction limits and processing conditions are shown in the Wallet section of your account after login, not as fixed figures in this document.
Your complete transaction history is available in the Wallet tab after login. Records include every deposit and withdrawal, timestamps and transaction references. These records are yours to review at any time and can be used as the basis for a support query or dispute.
You have the option to close your account before the revised terms take effect. Once you close the account, the agreement ends on the previous terms. Contact support through live chat or email and they will walk you through the account closure process.
No. Studios such as Pragmatic Play, JDB, Joker and others supply game content to the lobby and operate under their own agreements. These Terms & Conditions govern your relationship with firejl as the account operator, not your use of individual game software.